Women's sneakers on a chunky sole pink Ellerai

At the final step of your purchase, you will be able to choose from the following payment methods: Credit Card (Mastercard/Visa) or PayPal

Returns

Did the shoes not fit, or you didn't like the dress model? You can return them within 14 days of delivery. Just fill out the return form - include all the necessary details for the return. We will refund your money within 14 days from the day we receive the returned goods. We will send you a confirmation of the refund by email. You can find more information about the refund process here.

Exchanges

Would you like to exchange the item for a different pair of shoes or a model that fits you better? Simply return the unsuitable item and place a new order for a different size or style. You can find more information about exchanging items here.